ORDER PROCESS /
All orders are fulfilled by our team in Amsterdam, Netherlands. We offer fast shipping worldwide with DHL Express and aim to ensure that you receive your order as quickly as possible. Once you’ve successfully submitted your order, please allow 24-48 hours processing period. You will receive an email confirmation with a tracking number once your order has been dispatched from our warehouse.

 

SHIPPING COST /
Shipping costs are dependent on freight option and destination country. Shipping costs are clearly displayed in the checkout before you complete an order. We use DHL EXPRESS for all international shipments. We do not ship to APO, PO, or FPO addresses.

FREE SHIPPING /

United Kingdom and within European Union: over £250 GBP

USA*/International** over £250 GBP

*No worries about additional costs for our US customers, as we will cover the cost of duty on your order.

**For all other international countries outside the UK, EU and US, costs may be subject to, but not limited to: VAT, import duties and/or taxes, which are levied once the package reaches the destination country. All duties and/or taxes are the responsibility of the customer and are not collected by SØRENSEN. For more information regarding additional fees levied by your local government, we suggest that you contact your local DHL or local customs office.

WHEN WILL I RECEIVE MY ORDER /
Kindly note these are estimated delivery times and may vary due to external factors outside of Sorensen’s, and its courier’s, control. These factors may include but are not limited to; extreme weather conditions, technical failures, customs delays, etc. Please be aware of potential longer delivery time during holidays and sale periods.

Countries

Rate

Speed

 

Netherlands

£9

1-2 business days

 

United Kingdom & Europe Zone 1
(Austria, Belgium, Denmark, France, Germany, United Kingdom, Luxembourg)

£18

1-2 business days

Europe Zone 2
(Aland Islands, Albania, Andorra, Armenia, Austria, Belarus, Bosnia And, Herzegovina, Bouvet Island, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, Georgia, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle Of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Macedonia, Moldova, Republic of Monaco, Montenegro, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine)

£23

1-2 business days

 

USA

£28

 

3 business days

 

INTERNATIONAL
All other countries not listed above

£28

 

3-5 business days

 


If we've not answered your question above, please email post@studiosorensen.com and we'll be happy to help further.
Our studio hours are 8am – 5pm (GMT) Monday - Friday. We aim to still reply to your enquiries quickly outside of these hours.